Legal notice

General Information

This website is operated by Rush Velo NZ. Throughout the site, “we”, “us” and “our” refer to Rush Velo NZ. This website is hosted by Shopify Inc., providing our e‑commerce platform.
By accessing, browsing, or purchasing from this website, you agree to be bound by our Terms of Service, Privacy Policy, Returns Policy, and Delivery & Shipping Policy, all of which are published on this site and incorporated into this Legal Notice.

New Zealand Consumer Rights

Nothing on this website, in our policies, or in any communication from us is intended to limit or exclude your statutory rights under New Zealand law, including:
  • Consumer Guarantees Act 1993 — goods must be of acceptable quality, fit for purpose, match description, and be free from defects. Remedies (repair, replacement, refund) apply automatically when goods fail these guarantees.
  • Fair Trading Act 1986 — prohibits misleading or deceptive conduct, false representations, and unsubstantiated claims.
  • Contract and Commercial Law Act 2017 — governs consumer contracts and online transactions.
Our policies operate alongside these rights. Where our policy offers greater benefits than the law requires, you may choose the option most favourable to you. Your statutory rights cannot be waived or restricted by our change‑of‑mind policy.

Intellectual Property

All content on this website — including text, images, logos, product photographs, graphics, icons, software, and design — is the property of Rush Velo NZ or our brand partners and is protected by New Zealand and international copyright, trademark, and intellectual property laws.
You may not reproduce, copy, distribute, modify, republish, display, or transmit any part of this website or its content without our prior written permission. Product names, brand names, and logos displayed are the trademarks of their respective owners and are used for identification purposes only.

Accuracy of Information

We make every effort to ensure that product descriptions, pricing, images, and availability information is accurate and complete. However:
  • Colours and appearances may vary depending on your display device — we cannot guarantee perfect colour matching.
  • Prices and specifications may change without notice.
  • Stock availability is subject to change — if an item is unavailable, we will notify you promptly and issue a full refund where applicable.
  • All product information is intended for reference only and does not constitute technical specification advice. Always verify critical details before purchase.

Payment & Security

All payments processed through this website are encrypted and secured. We do not store full credit card details on our systems. Payment processing is handled by trusted third‑party providers in compliance with New Zealand and international security standards. By submitting payment details, you confirm that you are authorised to use the selected payment method.

Website Use & Prohibited Activities

You agree not to:
  • Use this website for any unlawful purpose or in violation of New Zealand laws.
  • Transmit viruses, malware, or any harmful code.
  • Attempt to gain unauthorised access to our systems, server, or user accounts.
  • Scrape, copy, or harvest data or content without permission.
  • Impersonate any person or entity or misrepresent your identity.
  • Use this site in a way that could damage, disable, or impair its functionality.

Links to Third‑Party Sites

This website may contain links to third‑party websites (such as brand manufacturer sites, payment providers, or delivery partners). These links are provided for convenience only. We have no control over the content, privacy policies, or practices of those sites and accept no liability for them. Accessing third‑party links is at your own risk.

Privacy & Data Protection

Your personal information is collected, stored, and used in accordance with our Privacy Policy and the Privacy Act 2020 (NZ). We collect only what is necessary to process orders and provide our services. We do not sell your personal information. By using this website, you consent to the collection and use of your information as outlined in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by New Zealand law:
  • Rush Velo NZ shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of this website or any products purchased, except where such liability cannot be lawfully excluded.
  • Our total liability for any claim arising from a transaction shall not exceed the purchase price of the relevant product.
  • This clause does not affect your non‑excludable statutory rights under the Consumer Guarantees Act 1993.

Governing Law & Jurisdiction

These legal notices, our Terms of Service, and all contracts formed through this website are governed by the laws of New Zealand. Any dispute shall be subject to the exclusive jurisdiction of the New Zealand courts.

Contact for Legal Inquiries

Rush Velo NZ

52 Remuera Road, Newmarket, Auckland 1050

Email: sales@rushvelo.co.nz

Policy References

For full details, please review our published policies: